Right clicking reveals a different menu from yours. Clicking on Sounds just shows a single source labelled speaker/headphone. Still can not mute the speakers when plugging in the headphones.
Right clicking reveals a different menu from yours. Clicking on Sounds just shows a single source labelled speaker/headphone. Still can not mute the speakers when plugging in the headphones.
Yes, continuous sound is heard in both left and right earphones. In both 3 conductor or 4 conductor jacks an improperly inserted plug results in the right channel sound heard in the left earphone and dead silence in the right earphone. Sound is always heard from the phones and speakers simultaneously. The jacks are either not switched jacks or Hp has wired then in a way to bypass the switches. The problem is clearly a software problem needing a key press or mouse click to correct it.
Right clicking the sound icon in the taskbar shows a 5 line menu. 1. Open Volume Mixer 2. Open Sound Settings 3. Spatial Sound (Off) 4. Sounds 5. Troubleshoot Sound Problems. Right clicking sound, then clicking the Playback tab reveals a single selection of Speaker/Headphone. Clicking on this an then clicking on properties shows a menu showing jack information indicating LR Analog Jack
I cannot tell if the driver that came with this 2 month old new HP laptop has the latest driver.
At this point I have to cover the speaker ports with duct tape to reduce the speaker sound.